6c77 Privacy Policy
At 6c77, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the 6c77 platform, why we collect it, how we store and protect it, and what rights you have over your own information as a player based in Bangladesh.
Privacy Principles at 6c77
The cards below summarise the core privacy commitments that 6c77 holds itself to. These are not substitutes for the full Privacy Policy — all players are required to read the complete document. However, these highlights give you a quick overview of where we stand on your data.
All personal data you provide to 6c77 — including your name, contact details, and payment information — is protected using 256-bit SSL encryption during transmission and stored on secured servers with access restricted to authorised personnel only.
6c77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your information is used only to operate and improve the 6c77 platform and to comply with legal obligations.
You have the right to access, correct, and request deletion of your personal data at any time. You may also withdraw consent for marketing communications. Submit any data-related request by contacting our support team at [email protected] and we will respond within a reasonable timeframe.
6c77 uses cookies and similar tracking technologies to keep the platform running smoothly, remember your preferences, and analyse usage patterns. We do not use cookies to build advertising profiles or to share your browsing behaviour with third-party advertisers.
6c77 collects and processes personal data in accordance with its obligations under applicable data protection and anti-money laundering frameworks. In certain circumstances, we are legally required to share data with regulatory or law enforcement authorities. We will notify you where permitted by law.
If you have consented to receive promotional emails, SMS messages, or other marketing communications from 6c77, you may withdraw that consent at any time by contacting [email protected]. Withdrawing marketing consent does not affect your ability to use the platform or receive transactional account communications.
Information We Collect
When you interact with the 6c77 platform — whether by browsing the site, registering an account, making a deposit, placing a bet, or contacting our support team — we may collect a range of personal and technical information. The categories of data we collect are described below.
Registration and Account Data
When you create a 6c77 account, we collect the personal information you provide during the registration process. This includes your full name, date of birth, email address, mobile phone number, and residential address. This information is used to verify your identity, manage your account, and comply with age-verification obligations. You may also be asked to provide a copy of a government-issued identity document (such as a national ID card or passport) as part of the Know Your Customer (KYC) verification process.
Financial and Transaction Data
To process deposits and withdrawals, 6c77 collects financial information including your mobile wallet number (bKash, Nagad, Rocket, or Upay), card details (where card payments are used), and a record of all transactions carried out on your account. We do not store full card numbers on our own servers — card payment data is handled by our payment processing partners using tokenisation and other industry-standard security measures.
Usage and Behavioural Data
As you navigate the 6c77 platform, we automatically collect certain technical and behavioural data. This includes your IP address, device type and operating system, browser type and version, pages visited, time spent on each page, game sessions played, bet amounts and outcomes, and click patterns. This data helps us understand how players use the platform so that we can improve performance, fix issues, and tailor the experience.
Communication Data
When you contact our support team — whether by email, live chat, or any other channel — we retain a record of those communications, including the content of your messages and our responses. This helps us resolve disputes, improve our support quality, and maintain a record of any commitments made. We may also record calls if you contact us by phone, and we will inform you at the start of any recorded call.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, national ID | Account creation, KYC, age verification |
| Contact Data | Email address, phone number, address | Account communication, support |
| Financial Data | bKash/Nagad number, transaction history | Payment processing, fraud prevention |
| Technical Data | IP address, device ID, browser type | Platform security, fraud detection |
| Usage Data | Game history, session duration, bet records | Service improvement, responsible gaming |
| Communication Data | Support chat logs, email threads | Dispute resolution, service quality |
How We Use Your Information
6c77 processes your personal data for a number of clearly defined purposes. We rely on different legal bases for each type of processing activity, including the performance of our contract with you, compliance with legal obligations, our legitimate business interests, and — where required — your explicit consent.
Operating and Managing Your Account
The primary use of your personal data is to operate your 6c77 account. This includes processing your registration, verifying your identity and age, managing your account balance, processing deposits and withdrawal requests, and communicating with you about your account status. Without this processing, we could not provide the 6c77 service to you.
Fraud Prevention and Platform Security
6c77 uses technical and behavioural data to detect and prevent fraudulent activity, unauthorised account access, money laundering, bonus abuse, and other threats to platform integrity. This includes monitoring login patterns, IP addresses, device identifiers, and transaction behaviour. Where suspicious activity is identified, we may place a temporary hold on your account while an investigation is conducted.
Legal and Regulatory Compliance
As an online gaming platform serving the Bangladesh market, 6c77 is subject to various legal and regulatory obligations. We process personal data to comply with these obligations, which may include identity verification under anti-money laundering requirements, retention of transaction records, and cooperation with lawful requests from government authorities or law enforcement agencies.
Responsible Gaming Monitoring
6c77 uses your gameplay data — including session frequency, bet size, deposit history, and time spent on the platform — to identify potential signs of problem gambling. Where our systems flag a player as potentially at risk, our responsible gaming team may make contact to offer support, suggest cooling-off measures, or apply account limits. This processing is carried out in the interest of player welfare.
Marketing Communications
With your prior consent, 6c77 may send you promotional communications about new games, seasonal offers (such as BPL season promotions or Eid special bonuses), loyalty rewards, and platform updates. You may withdraw your consent at any time by contacting [email protected]. Note that withdrawing marketing consent will not affect delivery of essential account communications such as deposit confirmations, withdrawal notifications, and security alerts.
Platform Improvement and Analytics
Aggregated and anonymised usage data helps 6c77 understand how players interact with the platform, which games are most popular, where technical issues arise, and how navigation flows can be improved. This analysis does not identify individual players and is used solely to make the 6c77 experience better for all users.
Data Sharing and Disclosure
6c77 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, there are specific circumstances in which we share data with trusted partners or are legally required to disclose it. These circumstances are described below.
Payment Processing Partners
To process deposits and withdrawals, 6c77 shares necessary financial data with its payment processing partners, including mobile wallet providers (bKash, Nagad, Rocket, Upay) and card payment processors (Visa, Mastercard networks). These partners receive only the data necessary to complete the specific transaction and are contractually bound to use it solely for that purpose.
Game Software Providers
The games available on 6c77 are supplied by third-party developers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate the game servers and may receive limited technical data (such as a session token or anonymised player identifier) to deliver gameplay. They do not receive your full personal profile, contact details, or financial information.
Identity Verification Services
To fulfil our KYC obligations, 6c77 may use third-party identity verification services to validate the documents you provide. These services receive the document images and personal details you submit for verification purposes only and are bound by strict data protection agreements.
Legal and Regulatory Disclosure
6c77 may be required by law, court order, or regulatory direction to disclose your personal data to government authorities, law enforcement agencies, or financial intelligence units. In such cases, we will disclose only the minimum data required by the applicable legal obligation and will notify you of any such disclosure where we are legally permitted to do so.
Business Transfers
In the event that 6c77 undergoes a merger, acquisition, sale of assets, or other corporate restructuring, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that arise as a result.
Data Retention
6c77 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods set out below reflect our standard practice, though specific circumstances may justify longer or shorter retention in individual cases.
- Account and identity data (name, date of birth, identity documents) is retained for the duration of your account and for a minimum of five years following account closure, in line with anti-money laundering record-keeping obligations.
- Financial and transaction data (deposit and withdrawal records, bet histories) is retained for a minimum of five years from the date of each transaction, as required for financial record-keeping and regulatory compliance.
- Communication data (support tickets, live chat logs) is retained for up to three years from the date of the last communication in a given thread, to allow for dispute resolution and service quality review.
- Technical and usage data (IP logs, session data, game logs) is retained for up to 12 months from the date of collection, after which it is either deleted or anonymised for analytical purposes.
- Marketing consent records are retained for as long as you remain a registered player and for up to two years following account closure, to demonstrate compliance with consent obligations.
When your data is no longer required, 6c77 takes reasonable technical and organisational steps to ensure it is securely deleted or irreversibly anonymised. We do not retain personal data in identifiable form beyond the periods described above unless we are required to do so by a specific legal obligation or ongoing regulatory investigation.
Security of Your Personal Data
6c77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure. These measures include but are not limited to the following.
Encryption
All data transmitted between your device and the 6c77 servers is encrypted using 256-bit SSL (Secure Sockets Layer) technology. This means that any information you send to or receive from 6c77 — including login credentials, personal data, and payment information — is protected from interception during transmission.
Access Controls
Access to personal data stored on 6c77 systems is restricted to employees and contractors who require it to perform their specific job functions. Access is governed by role-based permissions, and all access events are logged for audit purposes. Employees with access to sensitive personal data are subject to confidentiality obligations.
Infrastructure Security
The 6c77 platform is hosted on secure server infrastructure protected by firewalls, intrusion detection systems, and regular security patching. We conduct periodic security assessments to identify and remediate vulnerabilities before they can be exploited.
Your Responsibilities
While 6c77 takes robust measures to protect your data on its end, you also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your login credentials and for ensuring that no unauthorised person has access to your device or account. If you believe your account has been compromised, contact us immediately at [email protected].
Your Privacy Rights
As a player on the 6c77 platform, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will acknowledge your request promptly and aim to respond in full within 30 days.
Right of Access
You have the right to request a copy of the personal data that 6c77 holds about you. This is sometimes referred to as a Subject Access Request. We will provide you with a summary of your data in a clear and readable format. Note that we may need to verify your identity before processing your request to ensure that data is not disclosed to an unauthorised party.
Right to Rectification
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details (such as your contact email or phone number) directly through your account settings. For changes to identity documents or date of birth, please contact support and we will guide you through the verification process.
Right to Erasure
You have the right to request that 6c77 delete your personal data in certain circumstances — for example, if your account has been closed and the data is no longer required for the purpose for which it was collected. Please note that this right is subject to limitations: we are required by law to retain certain categories of data (such as transaction records and KYC documents) for defined minimum periods regardless of any deletion request.
Right to Restrict Processing
In certain circumstances, you may request that 6c77 restrict its processing of your personal data — for example, while a dispute about the accuracy of your data is being resolved. Where processing is restricted, we will continue to store your data but will not actively use it until the restriction is lifted.
Right to Withdraw Marketing Consent
If you have previously consented to receive marketing communications from 6c77, you may withdraw that consent at any time by contacting [email protected]. Withdrawing marketing consent will not affect the lawfulness of any processing carried out before the withdrawal, and will not affect your ability to use the platform or to receive essential account notifications.
Contact and Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 6c77 has handled your personal data, please get in touch with us. Our support team is available in English, 24 hours a day, 7 days a week, including Bangladesh national holidays such as Eid, Victory Day (16 December), and Independence Day (26 March).
How to Contact Us
The preferred method of contact for all privacy-related enquiries is email. Please write to us at [email protected] with the subject line "Privacy Enquiry" and include your registered account username so that we can locate your records efficiently. We aim to acknowledge all privacy enquiries within 48 hours and to provide a substantive response within 30 days of receipt.
Changes to This Privacy Policy
6c77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the introduction of new services, or evolving legal and regulatory requirements. When we make material changes to this policy, we will publish the updated version on this page with a revised effective date. Where the changes are significant, we may also notify registered players by email. Your continued use of the 6c77 platform following the publication of any update constitutes your acceptance of the revised policy.
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